SMS Terms | Midwest Jewellery

Effective date: November 14, 2026

1. Who we are

These SMS Terms apply to the customer care text message program of ARF LLC MIDWEST JEWELLERY ("Midwest Jewellery", "we", "us"), 75 John Portman Blvd NW, Suite #6S-114A, Atlanta, GA 30303, United States. Website: https://midwestjewellery.com.

The program is called Midwest Jewellery Customer Care Messages (the "Program").

2. Messages you will receive

If you opt in, we send text messages only about your own business with us:

invoices for your purchases and services;
repair status updates and ready-for-pickup notices;
custom order status updates and ready-for-pickup notices; and
payment reminders for balances you owe us, such as layaway or repair balances.

Every message starts with "Midwest Jewellery:" and ends with "Reply STOP to unsubscribe; HELP for help."

We may read text messages you send to this number, but we answer them by phone or email, not by text. For help, call +1 888-506-9909 or email info@midwestjewellery.com.

The Program does not include marketing or promotional messages. We do not send sales, discounts or offers by text. We also do not send separate payment receipts, refund or credit notices, account statements or shipping notices by text; you receive those in store or by email. An invoice text may show payments you have already made.

3. How you opt in

You opt in by ticking the text-message checkbox on our consent form. In our store, a staff member shows a QR code that you scan with your own phone to open the form. If we have invited you to our online customer portal, the same form is on its Preferences page. The checkbox is never pre-ticked, and nothing is recorded unless you tick it and save.

Consent is not a condition of purchase. You do not have to agree to text messages to buy anything from us or to use our services.

4. Message frequency and cost

Message frequency varies with your activity, for example how many repairs, custom orders or open balances you have with us. Message and data rates may apply.

5. STOP, START and HELP

STOP: reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE or OPTOUT) to any message to stop all text messages from Midwest Jewellery to your mobile number. You will receive one confirmation text and then no further texts unless you reply START. STOP applies to text messages only; to stop other contact as well, contact us below.
START: reply START (or YES or UNSTOP) to resume text messages after STOP.
HELP: reply HELP (or INFO) for help, or contact us at +1 888-506-9909 or info@midwestjewellery.com.

6. Privacy

Our Privacy Policy explains how we handle your information generally. This section applies to the Program, and if anything in our Privacy Policy conflicts with this section, this section controls for text messages and mobile information.

What we collect: if you opt in, we collect your mobile phone number and a record of your consent (the consent wording and its version, when and how you gave it, and who recorded it). We also keep the messages we send you, messages you send us (including STOP, START and HELP) and carrier delivery status.

How we use it: only to send the customer care messages described in section 2, to honour STOP, START and HELP, and to keep a record of your choices.

No sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the service providers that send messages on our behalf (our point-of-sale software provider, Muavi, and its messaging provider, Twilio), and only so they can send them. We may disclose information if the law requires it. We never use your mobile number or opt-in data to send marketing texts or for advertising.

7. Carriers

Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

8. Changes

If you change or give up your mobile number, please tell us. We may update these SMS Terms; the current version is always at https://midwestjewellery.com/pages/sms-terms with its effective date.

9. Contact

ARF LLC MIDWEST JEWELLERY ("Midwest Jewellery")
75 John Portman Blvd NW, Suite #6S-114A, Atlanta, GA 30303, United States
Phone: +1 888-506-9909 · Email: info@midwestjewellery.com